Frequently Asked Questions
Answers to common questions about ordering, delivery, product selection and support.
Do you deliver outside Nairobi?
Yes. We arrange delivery across Kenya. The delivery method, charge and estimated timing depend on the destination and product size.
How do I choose the right equipment capacity?
Tell us what you process, your estimated daily volume, available power supply and budget. We will help you compare suitable models.
Can I confirm stock before ordering?
Yes. Call or WhatsApp +254 741 480 042 with the product name so we can confirm current availability.
Do your products include after-sales support?
We provide product guidance and support after purchase. The exact warranty and service terms vary by product and will be confirmed before purchase.
Can I order replacement blades and mincer parts?
Yes. Share your machine model, existing part number or clear photos and measurements so we can help identify a compatible replacement.
How can I track an order?
Use the Track Your Order page with your order details, or contact our team for assistance.
Still have a question?
Call or WhatsApp +254 741 480 042 for direct assistance.